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March 2008
By Douglas Enns, FCA, C.Dir and Hugh Lindsay, FCA, CIP This briefing describes how directors can become more aware of the potential for crisis and how they can contribute to crisis management. There are four sections of questions and suggestions on the elements that contribute to successful crisis management: responding to sudden crises, detecting early warning signals, responding to the early warning signals of potential crises, and learning from experience. This document was originally published as “Crisis Management for Directors” in 2001 – just after the attacks on the World Trade Center on September 11, 2001 and shortly before the collapses of Enron and other major corporations. This updated version reflects the lessons from these and other events which represent extreme examples of crises for organizations and the people who are affected by what happens to them. Purchase a hard copy Download a soft copy |
